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April 20, 2008

Phone Reminder System Upgrade

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We have recently upgraded our practice's phone appointment reminder system to Televox. We hope that people like this system better than our prior system. Appointment reminders will be called 2 business days prior to a scheduled appointment.

Also, we will begin calling patients who are giving themselves allergy shots at home when their allergy vial is soon going to expire. As allergy patients should know, using an expired allergy vial is dangerous and requires one to re-build back up to maintenance in a physician office with the new allergy vial. These calls will be made one month prior to an expiration.

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