The passenger claimed that the Qantas flight crew was negligent in failing to take precautions to protect passengers and that she had suffered permanent hearing loss as a result.
Of note, the patient already wore hearing aids due to hearing loss.
Though most reasonable folks would side with the airline in that: "Plaintiff's injuries, if any, were caused by the arbitrary and volitional act of a three-year-old child. Flight attendants cannot predict when children aboard an aircraft are about to scream. There is no evidence that the child was screaming in the terminal, or on board the aircraft prior to the particular scream which allegedly caused the damage."
However, the passenger does have the legitimate point that loud noises can cause hearing loss... even sudden hearing loss.
Of note... the case was settled out of court.
Read more here.
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